Refund Policy

Purpose Blueprint purchases

The Purpose Blueprint is currently sold as a one-time digital service for A$14.95. Because generation begins after payment and produces a personalised report, Purpose Compass does not ordinarily offer refunds simply because you change your mind after the report has been successfully supplied.

When to contact us

Please contact support@eadvik.com if, for example:

• you were charged but the Blueprint could not be generated or retrieved;
• you were charged more than once for the same intended purchase;
• the paid service has a material technical fault;
• the service supplied is materially different from what was described at purchase; or
• you believe you are entitled to another remedy under Australian Consumer Law.

How requests are handled

We will review the payment and service records available to us and respond as soon as reasonably practicable. Depending on the circumstances, the appropriate remedy may include fixing the problem, supplying the report, or issuing a partial or full refund where required or appropriate.

When contacting support, include the email address used for Stripe Checkout if applicable, the approximate purchase date, and a description of the problem. Do not send full card numbers or security codes.

Australian Consumer Law

Your rights under the Australian Consumer Law apply independently of this policy. Nothing here is intended to exclude, restrict or modify rights or remedies that cannot lawfully be excluded.

Contact

Samundra Sharma Pandit
Australian sole trader · ABN 27 526 951 327
support@eadvik.com